Talisman Crossbows - Energy Wave Technology

Talisman Crossbows


Terms and Conditions

Pricing

All prices shown are in British Pound Sterling. All prices include VAT. Delivery is not included.

Delivery

All standard orders are normally dispatched in 1-2 working days by either Royal Mail 1st class, first class recorded, 2nd Class recorded or UK Mail courier service unless advised otherwise. A signature will be required on most orders. Orders should be with you within 2-5 working days after payment was received. We do not post on weekends or bank holidays. Express deliveries are dispatched the same day, on orders placed before 3pm and on average arrive within 2 working days. We store and process customer data in accordance with the current legal requirements of the data protection law.

Postage Costs

All orders up to the value of £100.00 are subject to a standard rate shipping charge of £4.95. Orders over £100.00 will be shipped free of charge for orders required in a hurry our express delivery fee is £7.99. Express delivery is only available on orders placed between Sunday to Friday morning.

International Deliveries

Orders made outside of the UK are subject to a charge of £9.00 due to extra cost incurred.

Age Restrictions

You must be aged 18 or older to purchase any items from this site.

Data that is collected is used to :

Process customer orders, we may occasionally mail you to advise of forthcoming offers. Should you wish to opt out of these mailings please send an email to info@talismancrossbows.net. All items purchased are used at your own risk and we reserve the right to amend or add to these Terms and Conditions without prior notice. These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from a contract. We do not store any credit card details. Should you experience any difficulties you need to contact the card processing company directly.

Warranty:

As a responsible seller we offer 21 day warranty from date of purchase.

Returns Policy:

You can only send your item back for the following reasons: Your item is damaged in which case we should be notified within 48hrs of item being received / signed for. In the unlikely event that your goods become faulty within 21 days of purchase you may return the goods in the original packaging. Once the goods have been inspected by our maintenance team to ensure they haven’t been misused. We will send out a replacement or issue a Credit note. All items sent back must have a returns form stating your reason for return, order id and telephone contact number and sent to the following address. 40 Belroyal Avenue, Brislington, Bristol BS4 4RT, England, United Kingdom To enable us to process your returns efficiently please contact us on (+44) 117 977 9262 for returns address information then download and complete our returns form. If your product is found not to be faulty or the warranty has been voided, one of our friendly and experienced staff will explain exactly what the reason is. You will be responsible for getting the item collected or pay our postage fee to send it back.

Refunds:

If your item arrives damaged or faulty, we should be notified within 48hrs of item being received / signed for. We can only refund postage of the item if agreed by us that it is faulty and when the original postage receipt is sent with the return. We cannot give a refund for postage with a photocopy or scan i.e. not the original receipt. The maximum postage refundable is £8.80 as this covers all parcels up to 4 Kilos sent by Royal Mail Standard Parcel service. If for any reason you change your mind about your purchase you must return the goods within 7 days ensuring it is in the original packaging and sealed. Postage and packaging will not be refunded and there will be a restocking fee of 15%

Intended use

Our warranty and returns policy applies to non-commercial product use only.

Statutory Rights

Your statutory rights are not affected by these terms and conditions.

Intellectual Property

The names, images and logos identifying Hunters Knives or third parties and their products and services are subject to copyright, design rights and trade marks of Hunters Knives and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of Hunters Knives, or any other third party.

General

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable. These terms shall be governed by and interpreted in accordance with the laws of England and Wales. Law of England and Wales are regulated by the Law Society of England and Wales. If you require further clarification on our terms and conditions please contact us at: info@talismancrossbows.net

Trademark Information

The Talisman Crossbow™ logos and name are trademarked by Phillip Abrahams of Talisman Crossbows™ All other logos, products, and company names mentioned on this website including the Crossforce Limb Technology ©, Energy Wave Technology ©, Talisman Crossbows™ are trademarks of their respective owners and subject to their own copyright laws, Foreign or Domestic.